Once you’ve done that, I would recommend force quitting both apps and clearing their app cache and data once more to be sure you’ve got the best shot at fixing the loading bug. If this method doesn’t work for you, you can also add yourself to the Google Search app beta in the Play Store and also the Android System WebView beta in the same way. ![]() I’m sure it’s something simple, but other things have clearly taken priority. Then, open the Google Search app and press the “Collections” button on the far right side of the bottom navigation to see everything load as it ought to.Īs I said before, this worked for me, but only intermittently, so Google still has something to fix here, it just doesn’t seem like they have an interest in doing so. To resolve this ridiculous bug that Google should have fixed 6 months ago, just visit your Android phone’s settings app, scroll down to Apps, tap “Android System WebView”, and clear its app data and cache. After following it, I was surprised to find that my stuff actually loaded! Well, it loaded intermittently before going back to being stuck again, but regardless, it was refreshing to see all of my saved images, map locations, movies to watch, and so on from one screen without having to visit individual apps. Over on Piunikaweb, Anarag Chawake wrote up a nice piece detailing the process for “unsticking” Collections. Anyone you ask probably hasn’t even heard of them to begin with thanks to Google’s poor advertisement of them, and everyone else simply doesn’t care about them because they know Google’s track record.įor those of us who really do see their potential and who want to continue using them for as long as Google is interested in building them out before being distracted by the next shiniest thing and grabbing the axe from the shed, you’ll be happy to know that I found a fix for this loading issue – sort of. ![]() ![]() Given this, I completely abandoned my use of Collections on mobile, and have even forgotten about them on Desktop. Sadly, I’m convinced that most of the folks who Google employs for customer service know absolutely nothing about the tools they’re troubleshooting and can’t at all think past the documentation and script that they’re given. I’ve reached out to Google for support, and they were entirely unhelpful.
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